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Date: 08-Jun-2021

Location: Johannesburg GAU ZA, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.


To provide support in order to execute medical examinations for risk assessment and underwriting purposes, through the execution of predefined objectives.


Minimum Experience

2 - 3 years experience in a similar environment

Critical Job

The following are critical requirements for this role:


Registered or Enrolled Nurse through SANC.

Nursing Diploma or equivalent.

Valid Driver's License. 

Valid SANC Certificate. 

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Promotive Health and Developmental Services

Additional Minimum Qualifications


Registered or Enrolled Nurse through SANC.

Nursing Diploma or equivalent.

Valid SANC Certificate. 



  • Treat information as private and confidential and do not disclose to any parties unless required to do so by an authorised party.
  • Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
  • Adhere to identified best practices in providing advice and support from a specialist perspective.
  • Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
  • Adhere to and promote strict hygiene standards at all times. Comply with occupational hygiene, health and safety regulations in execution of duties.
  • Complete relevant documentation for submission to lab and underwriting and ensure timeous submission of original documentation from the policy holder.
  • To obtain medical examination data (e.g. height, weight, pulses, urine, BP) in an effective and timeous manner as and when requested.
  • Capture results and medical observations on the relevant system and provide accurately interpreted results.
  • Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
  • Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
  • Plan for own task execution and advises on improvements related to area of specialisation.


  • Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.


  • Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

  • Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
  • Contribute positively to own area-specific knowledge improvement associated with area of specialisation.


  • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.


Liberty Values

    Technical Competencies

    • Industry Related Knowledge (Nursing) (Proficient)
    • Underwriting process (Intermediate)
    • Research and Information Gathering (Basic)

    Behavioural Competencies

    • Professional/Technical learning (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Governance, Ethics and Values (Basic)
    • Communicating with Impact (Basic)
    • Relationship Management and Networking (Basic)
    • Customer Orientation (Basic)

    We put our knowledge and insight acquired over the past 60 years, to serving a pan-African market of the future.  Liberty has received its eighth certification as a Top Employer from the Top Employers Institute. See details here link

    Job Segment: Underwriter, Relationship Manager, Insurance, Customer Service