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Senior Specialist: Middleware and Integration

Date: 10-May-2022

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.

Closing Date

02 May 2022

Purpose

To provide specialist advice & support in the development & implementation of software interfacing addressing problems on translation for users, systems integration, compatability and multi platforms.

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

Additional Minimum Qualifications

  • Relevant degree in Technology
  • Current technical certifications relevant to Middleware

Minimum Experience

3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Additional Minimum Experience

  • At least 5 years’ experience in an Investment Platform or similar business
  • At least 5 years’ experience in Middleware information technology, with experience in middleware development, support, integration, and management of complex applications using best modern practices
  • Experience in delivering exceptional customer experiences.
  • Experience in solving complex problems for customers (internal or external).
  • Experience in building successful relationships and working collaboratively with external vendors.
  • Experience at working in a fast paced, proactive and delivery focused environments.
  • Working knowledge on messaging frameworks such as JSON, REST, XML, SOAP or web services

Key Responsibilities

  • Work with Developers and Architects in designing and developing middleware and integration configurations based on business requirements and that support the overall system architecture principles.
  • Analyze and implement middleware products to meet business demands, aligned to Group Architecture
  • Create and maintain documentation for middleware and integration installations, changes, and upgrades.
  • Incident response and patching in a timely manner.
  • Troubleshoot and resolve technical problems in timely and accurate manner to improve application performance and functionality.
  • Develop and implement strategies for migration, consolidation, and upgrade of middleware components.
  • Conduct routine meetings with key business partners to review / discuss overall technology performance for the specific functional areas under responsibility.
  • Work with business partners to communicate overall technology capacity to support business priorities for the specific business services / processes under responsibility.

Additional Key Responsibilities

  • Direct the preparation and execution of Middleware-based operations production procedures.
  • Review operating key performance indicators of middleware operations resources utilization and performance.
  • Establish and maintain appropriate quality control systems for the validation of data input and output.
  • Responsible for managing technical activities of integration partners.
  • Responsible for ensuring continual improvement of key platform integrations to achieve efficient and effective integration.
  • Recommend, design the internal integrations, and ensure that there is technical expertise in the team which reduces reliance on external vendor development.
  • Responsible for ensuring continual improvement of key platform integrations to achieve efficient and effective integration.
  • Coordinate, schedule and execute the installation of middleware-based technologies and applications in conjunction with Infrastructure and Application teams.

Outputs

  • A deep understanding of investment and life products (to subject matter expert level) in order to talk about investments confidently.
  • An in depth understanding of providing solutions and experiences which deliver seamless and elegant design and user experience.
  • Web services messaging and business logic layer (SOAP and RESTful) and familiarity with WSDL’s, JSON, and XML.
  • XML integration and data transfer
  • Understanding of the technology organization and / or business and technology.
  • Working knowledge of SQL
  • Working knowledge of Web Applications.
  • A strong understanding of change management processes.
  • A broad enterprise-wide view of the end-to-end business and a relevant degree of appreciation for strategy, processes, and capability, enabling technologies and governance.

Process

  • Use practical knowledge and theoretical guidelines, to diagnose area of specialisation problems and generate workable solutions.
  • Understand the interdependence and integration of different systems and related processes to make informed improvement recommendations.
  • Conduct systems analyses, design, coding, program debugging, system testing, security assessments, performance assessments and user interfaces.
  • Prepare and install solutions by determining and designing system specifications, standards and programming.
  • Define, implement, assess, measure, change and improve the software life cycle process.
  • Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
  • Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
  • Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

  • Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

  • Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

  • Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

  • Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

  • Excellent verbal and written communication skills
  • Multilingual (Advantageous).

Liberty Values

  • Act with humanity
  • Do what matters
  • Imagine it's possible

Technical Competencies

  • Design Software (Proficient)
  • Integrate Patterns Between Systems (Proficient)
  • IT Systems (Proficient)
  • Knowledge of IT Governance and Business (Proficient)
  • IT Knowledge (Proficient)
  • Research and Information Gathering (Intermediate)

Behavioural Competencies

  • Professional/Technical learning (Intermediate)
  • Organisation and Attention to Detail (Intermediate)
  • Problem Solving and Analysis (Intermediate)
  • Relationship Management and Networking (Intermediate)

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group's Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

Vaccination Policy & Hybrid Working Model 

We are evolving the way we work and will be launching a Hybrid working model, in line with this Liberty has implemented a Mandatory vaccination policy which is applicable to all employees, this is to further strengthen our commitment to the safety of all employees. Right of refusal to be vaccinated against COVID-19, either on constitutional and/or medical grounds, is taken into consideration and will be dealt with through an objection process. More information about our Hybrid working model and Mandatory vaccination policy will be discussed during the recruitment process for this position.


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