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Specialist: IT Systems Support - Software Asset Managemet (SWAM)

Date: 16-Jul-2022

Location: Johannesburg GAU ZA, GT, ZA

Company: Liberty Group Limited

Purpose

To provide specialist advice and support related to day-to-day computer use and IT system trouble-shooting, problem-solving and education, through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

2 - 3 years experience in a similar environment

Outputs

  • Customer first service attitude and willingness to help 
  • Cloud certification an advantage.
  • Responsible for administration, management and deployment of end-user components, such as software deployment and security updates (patching).
  • A+ and N+ Certification an advantage.
  • Drivers licence and own transport, this position does require some travelling from time to time.
  • Experience supporting web based applications using multiple browsers.

Skills and Technical Compentencies

  • Software Asset Management Life Cycle
  • License management
  • License metrics for Microsoft, IBM, Oracle, Adobe, Microfocus etc
  • Contract management and negotiations
  • License auditing position

 

Technical Competencies:

  • License metrics for Microsoft, IBM, Oracle, Adobe, Microfocus etc
  • Flexera and SCCM
  • Allocations and management of M365 licences.
  • Software auditing background aiding in conducting self audits of all our software product publishers.
  • Management and administration of licenses to ensure compliance. This includes high level, Microsoft, Oracle, Adobe, Linux, Unix, Cobol, etc.
  • To ensure the environments is always licensed and to achieve our Always On, Always Available and Always Secure strategy

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

Competencies

Allocations and management of M365 licences.

Software auditing background aiding in conducting self audits of all our software product publishers.

Management and administration of licenses to ensure compliance. This includes high level, Microsoft, Oracle, Adobe, Linux, Unix, Cobol, etc.

To ensure the environments is always licensed and to achieve our Always On, Always Available and Always Secure strategy