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Specialist: Underwriter

Date: 22-Jul-2021

Location: Johannesburg GAU ZA, ZA

Company: Liberty Group Limited

At Liberty, we employ more than 6 000 people across 7 businesses in 18 African countries. Every day, our employees grow their knowledge by working with diverse groups of people who specialise in a wide range of skills across insurance, asset management, investment and health products. We continually seek to engage, develop, recognise and reward the people who make our business great.


To provide specialist advice and support relating to underwriting, applying set rules to guard against risk, in alignment with related scheme and policy conditions, through the execution of predefined objectives as per agreed SOPs.


Critical Job

The following aspects are critical to this role:

  • Life Insurance experience in this role is non-negotiable.   
  • Strong Financial Underwriting skills to include personal and business insurance is imperative in this role.  
  • Demonstrated experience in complex underwriting.

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Finance Economics and Accounting

Minimum Experience

Minimum of 5 years Underwriting Life Insurance experience.



  • Apply relevant research methodologies, tools and techniques to effectively and purposefully gather information.
  • Understand and apply existing best practice frameworks to assist in the implementation of identified subject matter processes and standards.
  • Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
  • Analyse and provide input on the risk profile of the applicants on the basis of medical history and other stipulated parameters.
  • Conduct investigations in order to establish and verify facts to that leads to the identification and reduction of business risks.
  • Accountable for the execution of specialised work including the improvement of quality, standards and outputs within defined work routines and operating procedures.
  • Proactively solves problems, determines root-cause and applies solutions in line with guidelines and providing the necessary information to solve problems related to area of specialisation.
  • Plan for own task execution and advises on improvements related to area of specialisation.


  • Ensure own understanding and adherence to customer service delivery and Treating the Customer Fairly (TCF) principles to provide specialist support and guidance.


  • Adhere to specified standards, policies and procedures to prevent potential losses/wastage related to the area of specialisation.

Learning and Growth

  • Interact proactively with others for the purpose of continuous knowledge sharing; and integration of own new knowledge.
  • Contribute positively to own area-specific knowledge improvement associated with area of specialisation.


  • Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.


Liberty Values

    Technical Competencies

    • Underwriting process (Intermediate)
    • Research and Information Gathering (Basic)
    • Underwriting & long term risk assessment (Basic)
    • Underwriting Skills (Intermediate)
    • Reporting and Interpretation (Basic)
    • Customer Advice (Technical) (Basic)
    • Insurance products and services (Intermediate)

    Behavioural Competencies

    • Professional/Technical learning (Basic)
    • Interpersonal Effectiveness (Basic)
    • Problem Solving and Analysis (Basic)
    • Teamwork and Cooperation (Basic)
    • Governance, Ethics and Values (Basic)
    • Communicating with Impact (Basic)
    • Relationship Management and Networking (Basic)
    • Customer Orientation (Basic)

    We put our knowledge and insight acquired over the past 60 years, to serving a pan-African market of the future.  Liberty has received its eighth certification as a Top Employer from the Top Employers Institute. See details here link

    Job Segment: Underwriter, Relationship Manager, Insurance, Customer Service